Digimon Gabumon Embroidered Fleece-lined Unisex Hoodie

SHIPPING & DELIVERY INFO

Check your order

Receiving Time is usually about 10 working days.We could ship worldwide. 

It normally takes 3-5 business days for us to process your order.And the shipping time is 5-7 workdays for express shipping.

Receiving Time=Processing time + Shipping time.We could ship worldwide. 

According to the different logistics freight for each period, we will set up different freight rules, you can pay attention to the header at the top of the website to get the latest news.

Affected by Covid-19, there will be some delay on the delivery.All of the products on our website are free shipping worldwide. Registered Orders will be shipped via UPS Express UPS, FedEX, Ryder, TNT Post Group, Expeditors, Panalpina, Exel and etc.

In the case of force majeure (epidemic, natural disaster), regional logistics (or global logistics) is slow. Please wait patiently. We will try our best to supervise the logistics company to deliver the goods.

At , we celebrate the act of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Wrong address somonify:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at service@ravenovas.com if you believe you have provided an incorrect shipping address.

Returns:
By placing an order on ravenovas, you are responsible for the cost of return shipping back to ravenovas. Please refer to our Return Policy for further information on how to make a return.

Lost/Stolen Packages
ravenovas is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at service@ravenovas.com.

1.Color difference description

FAQs

Questions, comments, or concerns? Do not hesitate to contact us!

Why does my order say "Unfulfilled"?

No need for alarm, this means your order is progressing through our normal fulfillment process.  If you ordered any items on backorder, your order could remain in this status for 1-3 days during which time we are producing and packaging your items for shipping.

WHAT'S THE BEST WAY TO STAY INFORMED ABOUT NEW RANGER UP PRODUCTS, SPECIALS, AND EVENTS?

Sign up for our newsletter at the bottom of the page by supplying your e-mail address. It takes 5 seconds and gets you 10% off of your first purchase. In the words of my drill instructor: “TOO EASY!”

WHAT SIZE SHOULD I BUY?

T-Shirts: Dear customer, please refer to the product size chart to choose the most suitable size when you choose the product. If you have any questions, you can contact us by email：service@ravenovas.com Normal fit shirts we sell fit true to size.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

It depends on your shipping method. We offer Sea transportation, land transportation, air transportation.  Arrival times vary greatly by location and the whims of the government. Please also note that shirts, hoodies, and tank tops all take 1-3 business days to fulfill prior to shipment which then adds additional time for transit. Bottom line, if you have questions or concerns, let us know and we will work with you.

WHAT IS THE ORDER PROCESS?

During the order process, at the time the payment has been completed you will receive an email with the order number letting you know we’ve received your order and it’s on its way through the fulfillment journey. At the time of shipment when our team prints the shipping label you will receive an email with the tracking information. This email will confirm your order is on its way out our doors to arrive at yours

HOW CAN I PAY ravenovas?

We do our best to be as flexible with payment options as possible. We accept all major credit cards and PayPal. If you don't have a credit card, please contact service@ravenovas.com and we'll do everything we can to work something out.

DO YOU SHIP ORDERS OUTSIDE OF THE UNITED STATES?

Yes, we can ship anywhere on Earth. Some countries are difficult to ensure a successful delivery. If you have a question please just reach out to us and let us know. Our rock-star support staff will help you out! Please contact us at service@ravenovas.com for help.

I JUST COMPLETED MY ORDER, BUT THERE’S THIS OTHER AWESOME THING I JUST FOUND THAT I WANT TOO!

After orders are placed they immediately go into our production/fulfillment system. Due to the nature of our fulfillment system we cannot add or combine existing orders.

YOU SHIPPED ME THE WRONG THING! MY THING WAS BROKE WHEN I RECEIVED IT! WHAT DO I DO?

Sorry about that. If we ship the wrong size or product, the carrier manhandled your stoneware mug package and it broke, or you received an order that wasn’t yours, then please email our rockstar Customer Service staff at service@ravenovas.com and we’ll make it right! Our Customer Service Team will send you a prepaid label to return it and we’ll dispatch a new order your way!